PRIVACY POLICY

1. INTRODUCTION
Forge & Grace LLC (“Forge & Grace,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you provide when visiting our website, contacting us, requesting product information, or placing an order. This Privacy Policy explains how we collect, use, disclose, and protect information associated with your use of our website and services.
2. INFORMATION WE COLLECT
We may collect information that you voluntarily provide, including your name, email address, telephone number, billing and shipping information, order information, communications with Forge & Grace, and information submitted when requesting product specifications, documentation, pricing, or research-related information.
We may also automatically collect certain technical information when you use our website, such as IP address, browser type, device information, pages visited, referring pages, and website usage information through cookies, analytics tools, and similar technologies.
3. HOW WE USE INFORMATION
We may use collected information to respond to inquiries; process and fulfill orders; communicate regarding orders, payments, shipping, and product documentation; verify information associated with an order; maintain business and transaction records; prevent fraud or misuse; improve our website and services; comply with applicable legal and regulatory requirements; and protect the rights, property, and security of Forge & Grace and others.
4. ORDER AND RESEARCH-QUALIFICATION INFORMATION
Forge & Grace may request information reasonably necessary to review an order or confirm that products are being acquired for lawful laboratory research. This may include research credentials, institutional information, intended-use information, business information, or other appropriate documentation. Information obtained through this process may be retained as part of our compliance and transaction records.
5. PAYMENT INFORMATION
Forge & Grace accepts ONLY the following payment methods: Bank transfer or wire transfer, Zelle, or other payment methods only when expressly approved and provided directly by Forge & Grace. Payment instructions will be provided directly by Forge & Grace after an order or research-material request has been reviewed and accepted. Before sending funds, customers must verify all payment instructions through direct contact with Forge & Grace using our official contact information. Do not send funds based on unverified or unexpected payment instructions. Payment information associated with approved payment methods may be processed or maintained by the applicable bank, financial institution, payment provider, or other service provider. Customers should provide payment information only through payment instructions confirmed through official Forge & Grace channels.
6. HOW WE SHARE INFORMATION
Forge & Grace does not sell personal information. We may disclose information to service providers that assist with website operation, communications, order fulfillment, shipping, accounting, fraud prevention, security, or other legitimate business functions. We may also disclose information when required by law, legal process, governmental request, or when reasonably necessary to protect our rights, customers, business, or others.
7. COOKIES AND ANALYTICS
Our website may use cookies and similar technologies to operate website features, understand website usage, remember preferences, maintain security, and improve website performance. Third-party services integrated with our website may also use cookies or similar technologies according to their own privacy policies. Where required, visitors may be provided options to manage applicable cookie or marketing preferences.
8. DATA SECURITY
Forge & Grace uses reasonable administrative, technical, and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure. However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
9. DATA RETENTION
Personal information may be retained for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain transaction and compliance records, resolve disputes, enforce agreements, and satisfy applicable legal, accounting, regulatory, and business requirements.
10. THIRD-PARTY SERVICES AND LINKS
Our website may contain links to or integrations with third-party websites and services. Forge & Grace is not responsible for the privacy practices of third parties. Visitors should review the privacy policies of third-party services before providing personal information to them.
11. YOUR PRIVACY RIGHTS
Depending on where you reside, applicable law may provide certain rights regarding your personal information. Requests concerning personal information held by Forge & Grace may be submitted using the contact information below. We may need to verify your identity before completing certain requests.
12. CHILDREN’S PRIVACY
The Forge & Grace website is intended only for individuals who are at least 21 years old. We do not knowingly intend to collect personal information through this website from individuals under 21.
13. CHANGES TO THIS PRIVACY POLICY
Forge & Grace may update this Privacy Policy periodically. Changes will become effective when the revised Privacy Policy is posted on this website. The effective date or last-updated date should be displayed on this page.
14. CONTACT INFORMATION
Questions or requests regarding this Privacy Policy may be directed to:
Forge & Grace LLC
1339 Armstrong Road
Jonesville, NC 28642
Email: info@forgeandgrace.com
Phone: 336-388-6646
Effective Date: September 3, 2026
Last Updated: September 3, 2026